Change Command

We build the entitlement case, manage the change process and support negotiation — turning delay, disruption and variation into a properly evidenced and recovered commercial position.

Change is where the most value is won or lost on a project, and where it is most often left unrecovered. Entitlement that is not evidenced at the time is entitlement that is difficult to recover later. Change Command exists to make sure your position is built and protected as events happen, not reconstructed under pressure months afterwards.

We work alongside your commercial team through the live change process, covering the elements that determine a successful claim


- Cause and effect — establishing the link between event and impact

- Contemporaneous evidence and record-keeping

- Quantum — valuing time and cost impact accurately

- Negotiation strategy and settlement positioning

- We build the entitlement case in real time wherever possible, and manage the formal process through to resolution, whether that is commercial agreement or a more formal route.

The outcome is recovered value, properly evidenced

What you receive


- Entitlement captured at the time, not reconstructed from memory later

- A stronger negotiating position based on evidence, not assertion

- Faster resolution and reduced dispute exposure

- Commercial recovery that reflects the actual impact your business absorbed


A commercial position built around evidence, entitlement and resolution

- Change and entitlement assessment

- Contractual notice requirements

- Cause-and-effect analysis

- Evidence and records strategy

- Negotiation and settlement strategy

- Prioritised action register

- Imbedded change management process

Your team knows what must be notified, evidenced, valued and progressed — before the commercial position weakens